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The sixth CaféTif meeting was held under the theme “Artificial Intelligence Readiness Framework in the Banking Industry.” The session highlighted how productive artificial intelligence in banking is playing a pivotal role in driving digital transformation and solving long-standing organizational challenges.
The event featured key industry voices, including Mr. Davoud Mohammad Beigi from Middle East Bank and Mr. Faramarz Fayazfar from Smart Land Solutions. The session focused on how digital transformation and productive artificial intelligence are reshaping the banking sector—particularly in identifying and overcoming organizational challenges.
Key Discussion Highlights:
From Traditional to Transformative Banking
Mr. Fayazfar opened the session by comparing the third-generation banking system, which revolves around one-way communication between banks and customers, with the fifth-generation model, where AI-driven transformation leads to interactive, personalized services.
In contrast to the one-size-fits-all approach of traditional banking, the new model emphasizes two-way communication, data-driven personalization, and seamless digital interactions. This shift aims to enhance user experience, operational efficiency, and agility in banking services.
Expert Perspectives on Change
Both speakers shared insights and firsthand experiences on how AI integration is driving innovation. They discussed tools, frameworks, and cultural shifts needed for banks to become more adaptive, customer-focused, and resilient in a competitive market.
Conclusion: AI Readiness in Banking
This CaféTif session emphasized the strategic importance of building an AI readiness framework and embracing productive artificial intelligence in banking as a catalyst for personalized services, customer engagement, and future-proof operations.
Stay tuned for future CaféTif sessions exploring the intersection of technology and organizational growth.
