Smart Land Solution Introduces “iwin” at Iran Expo 2025

Elevate Customer Engagement with iwin at Iran Expo 2025

Looking to elevate customer engagement with cutting-edge AI? At Iran Expo 2025, Smart Land Solution introduced iwin, a revolutionary AI-powered assistant designed to transform how businesses connect with customers via voice and text channels.

Elevate Customer Engagement with Smart Contact Centers

At the heart of our booth was iwin, a brilliant smart contact center platform that delivers real-time, personalized, and emotionally intelligent support 24/7. This AI-driven solution is built for modern enterprises that demand seamless and scalable communication.

Why iwin is the Ultimate Engagement Tool

iwin unifies all your communication channels — phone, web chat, email, SMS, and social media — into one platform. Here’s why it stands out:

• 24/7 Availability: AI voice and chat assistants provide around-the-clock service.

• Emotional Intelligence: Built-in sentiment analysis adapts tone and messaging in real time.

• Integrated Experience: CRM and ERP integrations ensure smooth data flow and context-aware interactions.

• Data-Driven Insights: Live dashboards and 50+ reports give businesses an edge in strategic planning.

• Cost and Time Efficiency: Reduces hardware dependency and staff workload by automating repetitive tasks.

• Effortless Scalability: Whether 10 or 1,000 users, iwin adjusts to your needs.

Real Results for Real Engagement

Companies using iwin report impressive metrics:

• +30% boost in customer satisfaction

• –20% reduction in hardware expenses

• –15% drop in operational costs

• Higher first-contact resolution rates due to intelligent query routing

Virtual Agents That Truly Converse

iwin’s voice bots sound natural and human-like. Its chatbots handle both basic and complex requests while freeing up your team for strategic priorities — significantly elevating customer engagement every step of the way.